We have all had experience with call recording systems. Each time we telephone an airline with an inquiry; each time we use our telephone to pay a bill, call a call center or a customer service desk, we hear “This call may be recorded for quality assurance and training purposes”. Übertas offers the best telephone call monitoring, recording and archiving systems on the market!
Managing the communications risk of your business has never been more important. Everything from public safety concerns to quality assurance and dispute resolution requires that your organization consider a comprehensive telephone call monitoring and archiving system.
Übertas call archiving solutions include models specifically designed for those applications where cost is the primary consideration and system redundancy is not a critical requirement. We also offer systems intended for applications in which the accurate recording and archiving of each and every telephonic communication is absolutely critical. The possibility of not being able to quickly recall even a single conversation from the archives could have unacceptable consequences on the business. These systems are designed with a minimum of 1TB hard drives with Raid 1 (mirrored hard drives) and dual hot-swappable power supplies for added redundancy… all in a rack-mount chassis.
We offer solutions that include screen recording, quality assurance evaluation software, robust reporting packages and video and text (SMS/MMS) recording. Additionally, email, instant messaging and social media comment and conversations can be accurately recorded and archived. We also offer mobile call recording and archiving systems.
Our comprehensive communication monitoring, recording and archiving solutions address the needs of next generation 9-1-1 public safety organizations, as well as addressing liability and compliance concerns of call centers, insurance companies, law firms and others. We offer the most comprehensive suite of features along with the best maintenance and service support of any provider at incredibly low cost.
Whether your organization serves public safety or you are simply interested in better management of the communications risks of your business, Übertas has a call monitoring, recording and archiving solution that will fit your needs!